Citrix ShareFile - files are not scanned by anti virus software
![Image](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjTNVy8nVyD0X7M2uhyphenhyphenUFOhZ1O4ejxAiuTcQ1SpgpjC_Zh_MIIRHvWrktckCxOFVFYLhC6U9M0Y1EYgdAoAqQOhmxYaAkctA1hzq_FufLRqNZORQ0NJ9nW3_1YQbiHQ85zRqHjXQtnGcg/s400/error-102074_1280.jpg)
If the uploaded files weren't scanned from the anti virus software you should check the ShareFile Logs. You will find an error saying: The remote server returned an error: (407) Proxy Authentication Required As solution you'll need to restart the ShareFile Server or the ShafreFile Service. The error is caused by changes on your proxy because ShareFile won't re-authenticate after the first authentication.