Simon's Citricks

Mouse cursor disappearing in Citrix sessions. Mostley on 2K Monitors with a scale of 150%. When changing the scale to 125% or 175% it works. Due to the fact that we need to stay with 4.9 LTSR we couldn't use version 4.11 were this problem is fixed. You can solve this problem with a private fix you can request from Citrix for version 4.9 LTSR

One of our Customer had a problem with his mouse cursor in a Citrix Session. The mouse cursor of the employees were distorted or disappearing when they used a 2K Monitor. The error is known like you can see under point 4 and 5: CTX229052 Windows 10 Fall Creators Update (v1709) – Citrix Known Issues The error is solved in Citrix Receiver version 4.11 like you can read here: Citrix Receiver for Windows 4.11 solved Problems Unfortunately the customer uses LTSR and we are not able to update from 4.9 LTSR to 4.11. We hoped that the fix will be in CU2 which will be released soon.  The Cursor problems won't be fixed in CU2. The Fix will be included in CU3.  But it's possible to get a private Fix for this error when contacting Citrix Support . That's how we solved the problem.

The Customer had problems with Windows 10 and also with Server 2016 where the TileBar or the Startmenue were not displayed right and didn't work like expected. Therefore he used Sysprep for Derfaul UserProfile to solve the problem. Now Microsoft announced that this is not an supported solution. https://blogs.technet.microsoft.com/yongrhee/2018/03/12/windows-10-using-copyprofile-for-the-start-menu-has-been-deprecated/

A customer Win2016 target devices weren't booting or sporadically booting anymore after updating PVS from 7.13 to 7.15 LTSR. They stuck at the Windows Logo. When we hard rebooted a few times somehow they came up after a while. Citrix now presented a private fix for this issue. See: PVS 7.15 | Win2016 target devices not booting after upgrade to PVS 7.15 LTSR