Posts

Citrix: Mouse Cursor is distorted or disappearing with 2K Monitors

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One of our Customer had a problem with his mouse cursor in a Citrix Session. The mouse cursor of the employees were distorted or disappearing when they used a 2K Monitor. The error is known like you can see under point 4 and 5: CTX229052 Windows 10 Fall Creators Update (v1709) – Citrix Known Issues The error is solved in Citrix Receiver version 4.11 like you can read here: Citrix Receiver for Windows 4.11 solved Problems Unfortunately the customer uses LTSR and we are not able to update from 4.9 LTSR to 4.11. We hoped that the fix will be in CU2 which will be released soon.  The Cursor problems won't be fixed in CU2. The Fix will be included in CU3.  But it's possible to get a private Fix for this error when contacting Citrix Support . That's how we solved the problem.

Windows 10: Using CopyProfile for the “Start Menu” has been deprecated

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The Customer had problems with Windows 10 and also with Server 2016 where the TileBar or the Startmenue were not displayed right and didn't work like expected. Therefore he used Sysprep for Derfaul UserProfile to solve the problem. Now Microsoft announced that this is not an supported solution. https://blogs.technet.microsoft.com/yongrhee/2018/03/12/windows-10-using-copyprofile-for-the-start-menu-has-been-deprecated/

Citrix PVS | Win2016 target devices not booting

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A customer Win2016 target devices weren't booting or sporadically booting anymore after updating PVS from 7.13 to 7.15 LTSR. They stuck at the Windows Logo. When we hard rebooted a few times somehow they came up after a while. Citrix now presented a private fix for this issue. See: PVS 7.15 | Win2016 target devices not booting after upgrade to PVS 7.15 LTSR

Windows Start Menu not opening anymore with Server 2016

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At a Customer environment (Server 2016) we had the problem that users who tried to change their personal settings for their start screen to “Use Start full screen” couldn’t open their Start menu after signing in again after logout. Bu it works as long as they are logged in after the settings were changed. The default view of the menu which the user wants to change Under Settings - > Personalization -> Start ->Use Start full screen, you need to set the settings to on Afterwards it will look like this as long as you're signed in But as soon as you log out and sign in again you can't open your Start Menu again. Nothing happens when you click the Windows symbol. You need to change the settings back and it will work. As far as I know there is no fix at the moment for this one.