Windows Start Menu not opening anymore with Server 2016

At a Customer environment (Server 2016) we had the problem that users who tried to change their personal settings for their start screen to “Use Start full screen” couldn’t open their Start menu after signing in again after logout. Bu it works as long as they are logged in after the settings were changed.

The default view of the menu which the user wants to change

Under Settings - > Personalization -> Start ->Use Start full screen, you need to set the settings to on

Afterwards it will look like this as long as you're signed in

But as soon as you log out and sign in again you can't open your Start Menu again. Nothing happens when you click the Windows symbol.

You need to change the settings back and it will work.

As far as I know there is no fix at the moment for this one.


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